Frequently Asked Questions

Is psychotherapy right for me?

Psychotherapy is a choice and an investment. People seek out therapy for a range of reasons and the reasons are as diverse as the people are. Usually it’s to feel better and make life better. Being in therapy never means that something is wrong with you. We believe people who seek therapy have the strength to work on living life to the fullest. They are often taking life difficulties as opportunities. It takes courage to face challenges.

How long does therapy take?

Most often, the problems that people seek treatment for improve quickly. Still, therapy can be short term or long term. The duration of treatment depends on your goals more than anything.

Therapy sessions in our office are 45-60 minutes. Therapy should not feel like a race to the finish line. For times when there is a lot going on, there is often availability for twice weekly meetings.

How do I schedule an appointment?

You can contact by phone (917)-691-8490 or by email (jameskellis@me.com). Appointments are available for day and evening hours during the week.

If you do not show up for your scheduled appointment and we have not notified at least 48 hours in advance, as is standard with psychotherapy, you will be required to pay the full cost of the missed session.

How do I pay?

We work with ALL insurances. We will handle any and all parts of the process to get your insurance paid both in and out of network. At Ellis Psychology, we have a billing specialist who can find out what your benefits are, come up with payment plans, and submit all your charges for you.

Whether we are a provider in your insurance network or not, we will let you know the most reasonable payment you can make as your insurance takes care of the majority of the fees! Although not every insurance will provide out-of-network benefits, we will make you the best offer or find the best referral available to help you get your needs met.

Is psychotherapy confidential?

Your privacy is guaranteed and a matter of law. With very narrow exceptions involving immediate danger to life, injury or abuse of children or the elderly, nothing from your treatment could be revealed to anyone. Also important to note, Health Insurance Portability and Accountability Act (HIPAA) laws also guarantee your records or identifying information could not be transmitted electronically without appropriate safety guards and encryption.

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